FAQs
Great question! Everything is shipped via USPS. They offer priority shipping, which is usually 2-3 days (fingers crossed - I’m sure you know just how USPS can be). If you choose to purchase this option, your package will be sent via priority mail. This does NOT mean your order will ship sooner or dough will in the mail that same day.
As a friendly reminder, everything is freshly made without preservatives and we don’t keep any back stock or anything on shelves! Your jars are not sitting waiting to be shipped. HiiT Dough is freshly made, packaged, and then shipped! It can be the same day or 7-14 days before it actually goes in the mail. We work around the clock to get it out as quickly as possible. If you dough hasn’t shipped, it hasn’t been made. We can’t ship dough that hasn’t physically been made.
We are a small business, not amazon. We don’t have robots or any product sitting on a shelf waiting to be sent out as soon as an order comes in. HiiT takes pride in making fresh products with top shelf ingredients!